Last edited by Kigajin
Monday, May 18, 2020 | History

6 edition of Digital Reference Service in the New Millennium found in the catalog.

Digital Reference Service in the New Millennium

Planning, Management, and Evaluation (The New Library Series, No. 6)

  • 310 Want to read
  • 27 Currently reading

Published by Neal-Schuman Publishers .
Written in English

    Subjects:
  • Library & information services,
  • Library, archive & information management,
  • Non-book materials in libraries & archives,
  • Planning,
  • Language Arts & Disciplines,
  • Library Automation,
  • Reference And Information Services,
  • United States,
  • Language Arts / Linguistics / Literacy,
  • Management,
  • Education,
  • Library & Information Science,
  • Electronic reference services,
  • Electronic reference services (Libraries),
  • Evaluation

  • Edition Notes

    ContributionsR. David Lankes (Editor), John W. Collins (Editor), Abby S. Kasowitz (Editor)
    The Physical Object
    FormatPaperback
    Number of Pages246
    ID Numbers
    Open LibraryOL8574785M
    ISBN 101555703844
    ISBN 109781555703844

    (). Closing the digital divide. Information World Review. Digital libraries and reference services: present and future. (). Digital reference service in the new millennium: planning, management, and evaluation, ().Cited by:   Reference librarians, meanwhile, are experimenting with roving service—basically, walking around the building and trying to drum up business, rather than waiting for the public to come to a.

    Librarian, Virtual Reference Desk, 24X7 Online Reference service, etc. incorporating technologies like Internet Relay Chat (IRC), Multi-user Domain Object Oriented (MOO), and the features of Internet and Web are some of the potential tools to provide digital. This comprehensive survey of current digital reference practice focuses on the theoretical and practical issues of digital reference in libraries and information services, with special emphasis on the theme of quality standards and evaluation. The book is divided into six parts. Part One identifies the need for digital reference services; Part Two covers the management of.

    The role of reference librarians at each level is discussed. Finally, digital reference service, a new means of delivering services, is briefly reviewed. The authors emphasize that a systematic process to support users' information needs in the digital library is : HanLifeng, GouldingAnne. Books and Serials Received. and includes reference works of general interest for health sciences libraries. Digital reference service in the new millennium: planning, management, and evaluation. New York, NY: Neal-Schuman, p. .


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Digital Reference Service in the New Millennium Download PDF EPUB FB2

Growing out of the Harvard conference "Reference in the New Millennium," this volume "focuses both on the theoretical aspects of defining digital reference services in the new millennium, and the evolving service and technical aspects of developing, managing, and evaluating them."Cited by: Digital Reference Service in the New Millennium book.

Read reviews from world’s largest community for readers. A new library is evolving out of the insti Ratings: 0. Digital Reference Service in the New Millennium: Planning, Management, and Evaluation by R. David Lankes (Editor), John Collins (Editor), Abby S. Kasowitz (Editor) R. David LankesPages: This comprehensive handbook is written by those who have "been there and done that" - successfully.

Joe Janes, Lorna Peterson, Steven Coffman, Martha Tarlton, Brett Butler, Susan Lessick and others share their expertise with librarians and other information professionals who are planning or implementing digital reference services. This unique guide discusses the role of.

Digital Reference Service in the New Millennium by R. David Lankes,available at Book Depository with free delivery worldwide. This book on digital reference services begins with an introduction entitled "The Foundations of Digital Reference" (R.

David Lankes). Digital Reference Service in the New Millennium: Planning, Management, and Evaluation. The New Library Series, Number by: 2. Digital Reference Service in the New Millennium is a collection of selected papers presented at the first Virtual Reference Desk (VRD) Digital Reference Conference, held at Harvard in Intended for librarians and other information professionals, it focuses on the theory and practice of digital reference services and is the first book published on the topic.

Digital Reference Service in the New Millennium is definitely a book to be shared by all staff in the library and administration. It will provide more knowledge and a good foundation from which to present cases that can expand services to users in the electronic : David C.

Duggar. PDF | On Jan 1,David C. Duggar and others published Digital Reference Service in the New Millennium: Planning, Management, and Evaluation.

| Find. Digital Reference Service in the New Millennium Planning, Management, and Evaluation Edited by R. David Lankes John W. Collins III Abby S. Kasowitx SUB Gottingen 7 A The New Library Series Number 6 Neal-Schuman Publishers, Inc. New. Digital Reference Service in the New Millennium is definitely a book to be shared by all staff in the library and administration.

It will provide more knowledge and a good foundation from which to present cases that can expand services to users in the electronic media.

Digital Reference Service in the New Millennium: Planning, Management, and Evaluation. [R David Lankes; John William Collins; Abby S Kasowitz;] -- A guide to the theoretical aspects of defining digital reference services in the new millennium, and the evolving service and technical aspects of developing, managing, and evaluating them.

Digital Reference Service in the New Millennium: Planning, Management, and Evaluation. Hermina G.B. Anghelescu (Library and Information Science Program, Wayne State University, Detroit, Michigan, USA) Journal of Documentation. ISSN: Publication date: 1 August Author: Hermina G.B.

Anghelescu. service in the new millennium in their investigation of digital reference service in Malaysian university libraries found that the libraries under study provided online reference using e-mail. "SERVICE DYNAMICS Profitable Hospitality for the New Millennium" is the ideal training tool for anyone in the service industry looking to refine their sales and service skills.

It is an invaluable refresher and educational guide for even the most seasoned server, Author: DUNNE JAMES. Digital Reference Service in the New Millennium: Planning, Management, and Evaluation. Lan Anh Tran (Victoria University of Wellington) Online Information Review.

ISSN: Publication date: 1 April Abstract. Keywords. Reference services Author: Lan Anh Tran. Digital Reference Service in the New Millennium: Planning, Management, and Evaluation.

By David C. Duggar Topics: Book ReviewsAuthor: David C. Duggar. Key Terms in this Chapter. Digital Reference: Refers to the provision of human intermediated service to users over a digital network. Digital Reference Service (DRS): Reference service initiated electronically, often in real-time, where patrons employ computers or other Internet technology to communicate with reference staff, Author: Nadim Akhtar Khan, Sabiha Zehra Rizvi, Samah Mushtaq Khan.

Public Library in (Wasik, ). Thus emerged digital reference. Digital reference has been described as assistance offered by librarians to users through the Internet. A simple definition of digital reference service is “a mechanism by which people can submit their questions and have them answered by a library staff memberFile Size: KB.

In his introduction to Digital Reference Service in the New Millennium: Planning, Management, and Evaluation, R. David Lankes examines the emerging field of digital reference, how it affects the traditional reference staff and service, and addresses two Previous Chapter: Next Chapter.

What is Digital Reference Services? Definition of Digital Reference Services: A concept that shows reference services delivered electronically, often in real-time, where the users employ computers or other Internet technology to communicate with reference staff, without being physically present in the library.Neal-Schuman Publishers, Inc.

has recently published several titles that will be of interest to digital librarians. Digital Reference Service in the New Millennium: Planning, Management, and Evaluation, edited by R.

David Lankes, John W. Collins Ill, and Abby S. Kasowitz (ISBN:$65), is the latest entry in Neal-Schuman's "New.Other prominent digital reference efforts in the library world include KnowItNow [ 6] from the Cleveland Public Library, the 24/7 Reference service [ 7] that acts as a statewide digital reference network for the State of California, and the recent efforts of the State Library of Washington.